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Recently, it seems like we’ve had a flurry of facilities whose staff has been unwilling, for one reason or another, to speak with our nurse advocates over the phone. Last week, I was asked to intervene in a case where our nurse advocate was having difficulty getting information DESPITE a signed authorization and consent on . . . → Read More: “Our nurses don’t give medical information.” In the course of our work at Guardian Nurses, we often (ok, every day) have to deal with the federal healthcare privacy law called HIPAA. Since we are working on behalf of patients, we need to get their written authorization that we can speak with their clinical providers and request records from facilities. Patients easily . . . → Read More: HIPAA GONE WILD! Let’s face it. The more doctors you see, the more medical files you have. And the more scattered your medical records are, the higher your risk of drug errors, missed diagnoses, and other potentially dangerous glitches. The solution? Keep a set of your own personal health records at home. It just makes good sense. We . . . → Read More: Create Your Own Personal Health Record |
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